1. Who We Are
Blue Yard Club Lawn & Landscape ("Blue Yard Club," "we," "us," or "our") provides lawn care and landscaping services in Cypress, TX and surrounding areas. This policy explains what information we collect, why, and how we use it.
2. Information We Collect
We collect information you provide directly, including:
- Name, address, phone number, and email address
- Property details (lot size, gate access, service preferences)
- Photos you upload of your property
- Payment information, processed securely through Stripe (we do not store full card numbers on our own servers)
- Communications with us, including support requests and call/text records
We also automatically collect limited technical information when you use our website, such as your general location (derived from IP address) and how you interact with our site.
3. How We Use Your Information
- To schedule and provide lawn care and landscaping services
- To process payments and manage your subscription
- To communicate with you about your service, including scheduling, billing issues, and service updates
- To confirm whether we currently service your address
- To improve our service area planning and offerings
4. When We Share Your Information
We share information with:
- Contractors and crews assigned to service your property (name, address, and service details only)
- Stripe, our payment processor, to process transactions securely
- Local partner businesses, but only if you've explicitly opted in (e.g., if we don't yet service your area and you've asked us to refer you to a partner)
We do not sell your personal information to third parties.
5. Your Choices
- You can request a copy of the information we hold about you
- You can ask us to delete your information, subject to what we're required to retain for tax, accounting, or legal purposes
- You can opt out of marketing emails at any time
- You can withdraw consent to have your information shared with partner businesses at any time
6. Data Security
We use industry-standard measures to protect your information, including secure payment processing through Stripe. No system is completely secure, and we can't guarantee absolute security of information transmitted online.
7. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
9. Contact Us
Questions about this policy? Reach us at support@blueyardclub.com or (346) 295-2357.